What is a Key?

A key is a six to eight character alpha-numeric code that identifies one specific request. The Key is located at the top of the page in the blue bar after you open a request.

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Live Support

Click the chat box in the lower right-hand side of your screen or call us at 1-866-452-5017. Live support is available Monday–Friday, 8 a.m. – 8 p.m. ET